Your order will ship within 2-7 business days

More than 80% of our cases are manufactured in Canada.

Our Kelowna Sustainability Studio (KSS), in Canada, manufactures and engraves our classic Pela Case and also collects and regrinds materials from our Pela 360 Program to make new products. It is also the home of our laboratory equipment and where we conduct compost testing on our existing material and play with developing and testing new materials and products.

We offer a 30-day return/exchange window for personalized cases.

At Pela, we have a "Compost in the ground, and not in your hands" commitment for every one of our cases! If anything happens to your phone case within 1-year of purchase, we will replace it! Simply send us an email at hello@pelacase.com and we will get a new case sent out in no time so you don't have to worry about your phone being unprotected! Make sure to send us some photos of what happened so we can continue to make our product better!

Please Note: This is a replacement-only warranty - no refunds will be offered after 90 days. We are happy to replace your case with one of equal or lesser value.

The Pela Case is made of Flaxstic®, which is comprised of compostable bioplastic elastomer and flax straw materials. Our material has been tested to be safe and free of phthalates, BPA, cadmium and lead and is verified to meet child safety standards in the U.S., Canada, Europe, Australia and New Zealand.

Our base material meets U.S. (ASTM D6400-04) and E.U. (EN 13432) standards for composting in an industrial composting facility and has a lower carbon footprint and lower greenhouse gas emissions than traditional plastic. It can also be left to compost in a home composting environment.

MagSafe's are compatible with iPhone 16, iPhone 15, and iPhone 14 series (except Clear Cases).

In fact, a MagSafe Module is included with all retail redemption orders for compatible phone cases.

Responsibility Economy™
We take responsibility for our Pela products throughout their entire life cycle.

Pela phone cases are especially easy to dispose of. Once you are ready to compost your Pela Case, all you’ll need to do is toss your used case in your backyard compost bin, give it all a mix, and let the microorganisms do the rest of the work or add it to your Lomi Approved cycle. If you don’t have a backyard compost bin, check with your local composting facility to see if they accept bioplastics, or return your phone case to us and participate in the Pela 360 program. 

Let's face it, a compostable phone case NEEDS to also protect your phone from daily drops… otherwise what’s the point?

We’ve had the Pela Case tested to far beyond your average phone drop out of a pocket so you can rest assured that the job of a phone case is still getting done.